The process was very smooth and Philip was very professional. Love my new car, I mean, I really love to see how businesses operate and what creates a positive vs a negative impression in the customer. At Ponko I felt that the environment was extremely professional since the moment I stepped in, Philip was great and patient throughout the whole process (if anything I was being a bit impatient, because I had a child care issue that week, and I am sorry, I hope he was ok with that). I also heard other staff members speaking with other customers and found the same professionalism and customer care (which in my opinion very often is not as good in the car industry). The car was in great condition and it drives really well, so I would say great experience from start to finish.
Reviewer has confirmed their email address
Bought my Ford Kuga here, called on the Friday asking to view on the Saturday, no problem.
Reviewer has confirmed their email address
Bought outright for £12,840 and the vehicle brokedown 2 weeks after purchase to which RAC could not fix it. Requested a refund from them but they are disputing. Had a problem with a usb port first day i had the vehicle in the car to which they said they would compensate me £150 for and they havent kept their word, literally terrible customer experince with these i would avoid at all cost,
Reviewer has confirmed their email address
The whole experience has been fine, and the Kuga has been fine. I was looking for a larger second car for my family, and it just ticked all the boxes
Reviewer has confirmed their email address
He did very well, and when he needed help, he got someone senior to help out with the sale. He was respectful, kind and did a really good job. I’ve been in customer service for over 30 years, and I can tell when someone is being more sincere than others. The whole dealership was nice and clean, and it was a real showroom, as it was pretty spacious. The service at the previous dealership we bought a car from was nothing like Ponko’s! Everything in the Focus works perfectly; it's been great, and we’re really enjoying it.
Reviewer has confirmed their email address
My experience with Ponko has been great. There have been a few issues with the Kia however, they have been great at resolving them. A week into owning the car the battery died, and someone came out to replace it for me. They are waiting for me to bring it back in to have the screen replaced. My whole experience has been good and positive.
Reviewer has confirmed their email address
Toni was great, she really looked after me during the sale. I’m really happy with both the experience with Ponko and Smart! They were great in every sense of the word!
Reviewer has confirmed their email address
Bogdan was extremely helpful and friendly, he made everything really easy. The Smart FourTwo is getting along really well as well.
Reviewer has confirmed their email address
Bought Audi TT, Toni was fantastic and a credit to the company
Reviewer has confirmed their email address
My experience with Dean and Ponko was very good. There was a slight issue with the price, as it went up between when I viewed the car. It's not the first time I've bought a car from Ponko, I'll definitely look at what they have in the future.
Reviewer has confirmed their email address
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1555 | |
| Very Good | 460 | |
| Average | 17 | |
| Poor | 5 | |
| Terrible | 6 |
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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